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Sierra Mist

Sierra Mist

www.sierramist.com
What is your customer experience with Sierra Mist?

Sierra Mist Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sierra Mist has a 2.3 star rating from 12 reviews and overall consumer sentiment is negative; common Sierra Mist reviews cite availability and formula changes after PepsiCo involvement, with many Sierra Mist customer complaints about stockouts and product quality.

Positive Feedback

Reviewers praise the original taste and that it avoided high fructose corn syrup, with several noting they preferred the sugar or stevia formula.

Negative Feedback / Risk Areas

  • Frequent stockouts and disappearances from store shelves impacting availability.
  • Formula changes to Mist Twist and return of HFCS causing strong dissatisfaction.
  • Quality issues like partially empty or exploding cans and inconsistent product batches.
  • Poor customer service response and problems obtaining refunds or replacements.

Key Takeaways for Future Customers

  • Expect scarce availability; check multiple stores before relying on regular supply.
  • Inspect packaging and ingredients for HFCS or artificial sweeteners if you avoid them.
  • Document purchases and persist with customer service for refunds or replacements.
View full overview ›

Media from reviews

Sierra Mist - Bad cans in a 12 pack
Sierra Mist - Bad cans in a 12 pack - Image 2Sierra Mist - Bad cans in a 12 pack - Image 3Sierra Mist - Exploding cansSierra Mist - My son got hurt
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Show reviews that mention
cranberry mist soda twist mist twist high fructose corn syrup fructose corn drink cranberry splash
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Ruben S Yea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't find it anylonger

Updated by user Mar 02, 2023

No not yet!

Original review Jan 31, 2023

I regularly purchase sierra mist but I understand Pepsi will no longer distribute it anymore.How may I go about finding it on line to continue to purchase it.I know there is a new lemonlime drink Pepsi is putting out but because of the high fructose content in it I prefer not to purchase it.

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Preferred solution: Where to purchase the product on line

3 comments
Guest

Your an idiot. If Pepsi is no longer distributing Sierra mist you won't be able to buy it anywhere.

Guest
reply icon Replying to comment of Guest-2308179

You used "your" instead of "you're", and you are calling them an idiot? LOL.

Calm your jets, they are just asking a simple question, a question which you obviously cannot answer. Keep scrolling.

Guest
reply icon Replying to comment of Guest-2308179

Your a very ugly character which shows on your comment.. Try being respectful in your reply!

View more comments (2)
Anonymous

Cranberry Splash

Why would you take Sierra Mist Cranberry Splash off the market. It was the best drink of its kind - EVER!!.

I always used it at Christmas. And since you only had it available during the holiday season, I bought several cases to have on hand throughout the year. Then it wasn't available any longer. I can't believe that you took such a good product off the market.

When making a product you need to think of your consumer. PLEASE bring it back. Also, the MistTwist that replaced regular Sierra Mist is not good at all.

What did you do to the formula? Go back to the basics please.

View full review
Reason of review:
loss of good product

Preferred solution: Bring back Sierra Mist Cranberry

137 comments
Jemarcus Igi

According th dollar generals website it is available in reg. And diet in 2 liter and reg in cans. As or 10/01/21.

Guest

I am not a fan os regular Sierra Mist but I LOVE the cranberry splash! I start looking for it in grocery stores in September. I hope it returns this year.

Guest

Just wrong to take off market

Guest

i miss the crandberry also was my favorite !!!!

Guest

Trying to find Sierra Mist Cranberry in Indiana. Can anyone tell me if its available?

Guest

agreed :(

Guest

It’s ok I have started buying Canada Dry cranberry as a replacement.

Guest

I too, am pissed that Sierra Mist Cranberry Splash was NOT available this year. We always bought enough for the holidays as everyone at our gatherings loved the punch my wife would make with it.

This year we had to try something different and everyone complained that the punch just didn't taste the same. Please bring the Cranberry Splash back.

Guest

I loved the Sierra Mist (diet) cranberry splash and always looked forward to the holidays to purchase it. That's the only Sierra Mist I would ever purchase.

Guest

My family and I love the diet cranberry. Wished it was back in 2 liters.

Apollo Fzh

Sierra Mist Cranberry Splash is back in 2 liters for the holidays. I spotted some last night at Kroger in Madison AL I was so excited that I took a picture.

Dont see a way to post on here. I hope they bring it back in cans.

Guest

Because their bean counters are idiots. It's stupid to quit selling something that literally flys off the shelves

Guest

BRING BACK THE CRANBERRY!!!!

Guest

Love Diet Sierra Mist Cranberry. Please bring back! Can I get this anywhere on your website throughout the years.

Guest

I am very upset too. I look forward every year at this time to stock up for the rest of the year on my cranberry Sierra Mist only to find it is not available any more. It SUCKS royal

Guest

I'm very disappointed in this. It's one of the few soda's left that I like. It also made for a really good mixer with apple bacardi (also discontinued as far as I know), it tasted like candy!

Guest

To what reasoning might be behind removing a popular product????

Guest

That sucks i have been looking everywhere for the cranberry mist splash i am really disappointed i look forward to it every year i am limited on the kinds of pop i can drink now you stopped it what were you thinking

Guest

Maybe they have enough money during the holidays so they gave the recipe to another company???

Guest

Please bring back cranberry splash!!!!! I am very upset that you discontinued a great product that was already just a seasonal product

View more comments (136)
Anonymous
map-marker Los Angeles, California

To locate soft drink TWIST

It seems that the Soft Drink TWIST is out of production. It's still on the internet which is annoying, only it can't be located anywhere, and a patent search didn't work. Michael Joseph Robertsd

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User's recommendation: Don't give up

Rupert C Pql
map-marker Chicago, Illinois

Anger

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The Company still uses stevia-based ingredients in the beverage which are labeled as "natural flavors."

Nowhere on the packaging does it state that there is stevia in the product... and if anything, you are led to believe it is sweetened solely with sugar not a stevia "flavor-additive."

Very deceptive and disappointing.

View full review
Pros:
  • I love sierra mist and want it back
  • Loved the taste
  • Original formula
Cons:
  • Taste
  • Misrepresented ingredients

Preferred solution: Apology

User's recommendation: Avoid PepsiCo and their bull

Erin S Etj

Bad cans in a 12 pack

Sierra Mist - Bad cans in a 12 pack
Sierra Mist - Bad cans in a 12 pack - Image 2
Sierra Mist - Bad cans in a 12 pack - Image 3

We buy Sierra Mist all the time its the only pop my husband drinks. This last 12 had several cans that we did feel comfortable drinking.

I do not have my receipt from the grocery store bc 1 I dont keep those very long at all and 2 I buy like four 12 packs at a time and this is out last 12 pack from this purchase. I tried to called but you were already closed.

View full review
Loss:
$5

Preferred solution: Send a coupon for a replacement 12 pack

Anonymous
map-marker Carmel, Indiana

Why don't any of the stores in zip code 46280 have the small cans of Sierra Mist?

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It's been at least 2 months since any of the small cans have been on the shelf in any of the stores in this area.

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User's recommendation: If you see it, STOCK UP because it won't be around long.

Anonymous
map-marker Cleveland, Ohio

Shortage

Every time I go to get Sierra mist.the shelves are empty, I have to go to 7 stores looking for it. It can take me 3 days still hunting for it.that is unacceptable.

Why is it so hard to keep the shelves full. There is more room for the mountain dew product and maybe one shelf for Sierra mist.that is 6 12 packs.make more space for your product please.

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User's recommendation: Get up really early to get your Sierra mist.

Anonymous
map-marker Kennett Square, Pennsylvania

Frustrated

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Not available locally. I love this soda and want to buy it! Why can't Pepsi supply to all grocery stores?????

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User's recommendation: Find some other brand reluctantly.

Theresa M Vtq

Want Sierra mist returned to purchase

My husband had tongue cancer. This is the only pop i have purchased for the last three years because it does not contain high fructose corn syrup.

I will not buy any pop if it does not contain real sugar. This is very dissapointing!

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Preferred solution: Let the company propose a solution

Gigi M Gtj

Can't find it in any store

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I LOVE and only drink Sierra Mist Zero. However, they have disappeared from store shelves!

One guy at Publix said he had talked to a supplier and was told they were short on aluminum to make the cans......WHAT!!!!!!!

If there is every other brand, what's up with the Pepsi Co that they can't make Sierra Mist? Horrible!!!

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Preferred solution: Let the company propose a solution

3 comments
Guest

Not one of my local grocery stores have Sierra Mist Zero Sugar any longer- 2 Targets, 2 Giant Eagles and 1 Kuhn's. They have just about every other kind of pop in a can.

Guest

Isn't it a bit odd that they have enough aluminum to make the other cans? I want my sierra mist zero as well, in Tennessee.

Guest

Drink diet sprite you’ll get use to it

View more comments (2)
Susan M Lze

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Exploding cans

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Sierra Mist - Exploding cans

Empty can in my 12 pack there was an empty can in my 12 pack I bought.

View full review
Loss:
$490
Pros:
  • Taste
  • I like it
Cons:
  • Taste

Preferred solution: Replace the price of the 12 pack with a coupon

Susie G Xwy

Out of stock everywhere- Sierra Mist zero sugar

I love Sierra Mist zero sugar. I live in Louisville, Ky.

I cannot find it for the last month. I even went to Florida and stopped and little towns along the way.

Nobody has it. Has it been discontinued???

View full review

Preferred solution: Can it locate the Sierra Mist zero sugar

User's recommendation: Love this drink

Maritza G Ujp

I can’t find it in Houston

I love Sierra Mist and it has been the only soda that Ive bought in years. Please bring it back to the Houston, TXs stores

View full review
Pros:
  • I love sierra mist and want it back

Preferred solution: Bring it back to the Houston stores

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Faithann Dye

Looking for more Sierra Mist products in my are

For directory service press 9 by the time I went to press 9 they hung up on me

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Glenda B Vpj

No store stocks it anymore

I used to buy Sierra Mist at my local WalMart they don't stock it anymore< I started getting it from Kroger now they don't have it. What's going on, I don't like 7 up and can't drink coke & pepis

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Pros:
  • Loved the taste
Reason of review:
Problem with delivery
1 comment
Guest

I talked to the local pepsi vendor while I was at my Wal-Mart this morning. He said they are having "production problems" and it has been temporarily removed from their catalog.

Jazmen Dnb

I've purchased a 12 pack and the crazyness of having multiple cans NOT EVEN OPENED but half empty.

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I've called the customer service number and was pissed with nothing but solicitation recordings, I was calling to resolve a issue of having empty cans of soda in my 12 pack of soda.

View full review
Loss:
$6
Reason of review:
Damaged or defective

Preferred solution: Full refund

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